Privacy Policy

Effective Date: November 29, 2024 · Last Updated: August 10, 2026

Aether Energy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website aetherenergy.net (the “Site”) and use our services. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

Personal Identifiable Information (PII): name, address, phone number, and email address.

SMS Consent Status: if you opt in to text messages, we record your consent, the date and time it was given, and the method by which it was given (web form, phone, or signed work order).

Cookies and Analytics Data: we use cookies to track user activity and gather analytics about the use of our Site. This information may include IP addresses, browser types, and browsing behavior on our website.

2. How We Collect Information

Contact Forms: when you fill out a contact form or service request on our website, we collect the information you provide, such as your name, address, phone number, and email address.

Phone and In-Person: when you schedule service by phone or sign a work order, we collect the contact information needed to perform and communicate about the work.

Cookies: we use cookies to collect analytical data and enhance the user experience. These cookies help us understand how visitors interact with our website.

3. How We Use Your Information

To Process Service Requests: we may use your contact information to respond to inquiries or requests for electrical, solar, battery, generator, and EV charging services.

To Communicate with You: we may send marketing communications, such as promotions, updates, or newsletters, if you’ve opted into receiving such communications. You can opt out at any time by following the unsubscribe instructions in our emails or contacting us directly.

To Improve Our Services: we analyze website usage through cookies and analytics to improve the content and functionality of our Site.

4. SMS/Text Messaging

If you provide your mobile number and check the SMS consent box on our service request or quote forms, Aether Energy may send you text messages regarding your service request, appointment confirmations, technician dispatch and arrival, estimates, and follow-up questions about your job. Customers who schedule service by phone or sign a work order may also opt in verbally or in writing, with the same scope of messaging.

Message frequency varies based on your service activity. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. You may also call us at (210) 394-3961.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information excluded from this restriction are described in this policy. Text messaging originator opt-in data and consent will not be shared with any third parties.

Consent to receive text messages is not a condition of any purchase or service.

5. How We Protect Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. All personal information you provide to us is stored on secure servers with encryption and other security technologies to safeguard your data.

6. Cookies

Our website uses cookies to collect information and improve your browsing experience. Cookies are small files stored on your device that track your activities and preferences on our Site. You can control cookie settings through your browser settings, but please note that disabling cookies may impact the functionality of the Site.

7. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may, however, share information with trusted service providers who assist us in operating our website and delivering services, but only to the extent necessary to perform those services. Text messaging originator opt-in data and consent will not be shared with any third parties.

8. Your Rights and Choices

Access and Correction: you have the right to request access to the personal information we hold about you. If your information is inaccurate or incomplete, you can request corrections.

Deletion of Information: you can request that we delete your personal data by contacting us directly. We will make every effort to comply with your request unless we are required by law to retain certain information.

SMS Opt-Out: you may stop receiving text messages at any time by replying STOP to any message, or by calling (210) 394-3961.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us:

Phone: (210) 394-3961 · Email: info@aetherenergy.net · Contact form: aetherenergy.net/contact

Aether Energy · 4434 Royal Oak Blvd, San Marcos, TX 78666 · TECL #35881